Help & data

Support

LAST UPDATED 9 OCT 2026

Have a question, hit a snag, or want to delete your account? Email us — we read every message and aim to reply within 2 business days. To delete your account & data, jump to Delete your account — an email from the address on your account is the request.

Email support@oportunities.ai →

General & account help: support@oportunities.ai
Privacy, data export & grievances (India DPDP): grievance@oportunities.ai

Frequently asked

What does Oportunities actually do?

It’s a business manager for creators. It connects to your Gmail, reads your inbox to notice things about you worth pitching (your plans, habits, and wishes), matches them to brands with real budgets and contacts, and drafts pitches in your voice. You approve each one, and it sends them from your own inbox and follows up. When a brand replies positively, that’s an opportunity created — and you keep 100% of any deal.

Why does Oportunities message me on WhatsApp, and how do I stop it?

WhatsApp is where the business manager talks to you: your sign-up code, the brands and replies it finds, and the approvals it needs before it does anything in your name. The messages come from our WhatsApp number, not from a contact you saved. To stop them, email support@oportunities.ai and we will stop. We are adding the ability to simply write STOP in the chat, and this answer will change when that is live. §2 of the Privacy Policy says exactly what we keep from those conversations.

Is my data safe? Does anyone read my email?

We do not keep a copy of your mailbox. Your manager reads your mail through Google’s API, by software, and we have no tool that shows a member of our team your inbox. What we keep from it is listed in our Privacy Policy: the replies brands send to your pitches (the subject line and their own words in full, personal details removed) and the facts your manager learns. We request only the Gmail permissions we need (read, and send what you approve), never full access, so Oportunities can’t delete your mail. We use what the manager learns to build shared knowledge that helps every creator. Your private messages and personal details are not what a brand sees. We may offer aggregated insights to brands in future, and we will say so first.

Two honest qualifications, because this page used to state it as an absolute and our Privacy Policy did not. A few of the records we keep contain text taken from a message — a subject line, and the full text of a brand’s reply with personal details removed — and our engineers can query those databases, under access controls, to debug and support the product. And every pitch you approve is blind-copied to a mailbox of ours that our team can open; that is a copy of your own outbound message, never of anything a brand sent you and never of the rest of your inbox. So it is accurate to say we do not store your Gmail and nobody browses your mailbox — not that no employee could ever see any string that came from an email. What you tell your manager in chat can be read by a small named review team, as the Terms say. §5 of the Privacy Policy sets both out in full.

Does Oportunities ever send emails without me?

Not a pitch, ever. Every pitch is shown to you and sent only after you approve it. Follow-ups and payment reminders to a brand are shown to you first as well, unless you tell your business manager it may send them for you. It only offers once you have approved a few yourself, you can limit it to the ones you choose, and you can take it back at any time by telling it so.

How do I disconnect Gmail?

You can disconnect Gmail anytime on the settings page of the Oportunities web page, under your mailboxes. Disconnecting revokes our access immediately. You can also remove access at myaccount.google.com/permissions.

How do I delete my account and data?

Email us a deletion request from the address on your account — the steps are below. It is recorded, your account closes and the clock starts. We confirm by reply, complete it within 30 days, and email you when it is done.

Do I need Instagram to use it?

No. Instagram is optional. If you connect it, we use only your own profile, posts, and audience insights (via the official Meta API) to understand your niche better. We never access other people’s content or your follower list, and we never scrape.

Delete your account & data

You can ask us to delete your Oportunities account and the data we hold about you at any time. Ask us by email from the address on your account; no login needed.

How to request it

Send a deletion request from the address on your account. That email is the request. It is recorded, your account closes and the 30-day clock starts.

Email a deletion request →

If you email, send it from the address registered to your account so we can verify the request is genuinely yours. Either way we confirm by reply, complete the deletion, and email you when it’s done. We complete deletion requests within 30 days; the erasure is carried out on request.

What the request does

A deletion request records your request, closes your account and signs you out, and starts the 30-day clock. Your profile stops being served and Oportunities stops working for you. Signing back in within 30 days of the request and choosing “Restore my account” cancels it.

What it does not do is erase the few things we are required to keep. Records the law obliges us to hold, and the company mailbox addresses described in our privacy policy, survive a deletion — What we keep, and why names every one of them rather than letting “we delete everything” stand.

Disconnecting is not a deletion request

Disconnecting Gmail stops pitches going out from it. It keeps your data, deliberately, so you can pick up where you left off if you come back — and it does not start any deletion. Going quiet does not delete anything either. Only the deletion request above does.

What gets deleted

Your profile and account details.
Everything the manager noticed about you (the plans, habits, wishes, and brand-affinity intelligence Oportunities built from your accounts).
Your matches, drafted and scheduled pitches, and outreach history on our systems.
Your WhatsApp number and your conversation with the business manager on our systems. Meta, which carries WhatsApp messages for us, keeps message content for up to 30 days to deliver it.
Your stored Gmail authorisation — the encrypted token we hold is deleted and the grant is revoked at Google, so Oportunities loses all access. If you connected Instagram, we hold no Instagram token of our own; that connection is authorised through Meta and you can withdraw it in your Meta settings at any time.

What we keep, and why

A deletion is not able to erase everything, and we would rather name the exceptions than let “we delete everything” stand:

Records the law requires us to keep — for example our own record that your request was made and honoured. These never include your email content.
Our record that you asked and that we did it — the proof a deletion was honoured cannot itself be deleted by the deletion.
A brand contact’s own rights — if someone at a brand asked never to be emailed again, or was sent an unsubscribe link, those have to keep working after your account is gone. We remove the link to you and keep the protection for them.

Timing — 30 days, actioned by a person

When we receive your request we stop all outreach and revoke your stored access tokens, and we complete the deletion within 30 days. Deletion is carried out by a member of our team, not by an automatic background process — which is exactly why the email request matters, and why we confirm by reply and tell you when it is finished.

You do not have to wait for us to disconnect Gmail: you can remove our access yourself, at any moment and without telling us first, at myaccount.google.com/permissions. That stops all reading and sending straight away.

One thing we can’t delete: pitches Oportunities already sent live in your own Gmail Sent folder — they were sent from your mailbox, so they belong to you. You can delete those from Gmail yourself. You can also remove Oportunities’ access anytime at myaccount.google.com/permissions.

For formal data-protection requests (India DPDP), contact our Grievance Officer at grievance@oportunities.ai. See also our Privacy Policy.